Privacy Policy

Last updated: 2025-10-24

This Privacy Policy explains how PlaceWeLive ("we", "us", "our") collects, uses, and shares information when you use our websites, mobile apps, and related services (collectively, the "Service").

By using the Service, you agree to this Privacy Policy.

Information We Collect

• Account Information: name, username, email, profile image, bio, optional links.
• Location Information:
  • Precise/Approximate Location: only with your permission; used to show nearby content and features like radius-based feed.
  • Location Radius Preference: your selected radius (e.g., 1–50 km).
• Content You Provide: posts, comments, media (images/videos), reactions, reports.
• Usage & Device Data: app interactions, logs, diagnostics, IP address, device type, OS, app version, language, time zone.
• Cookies & Similar Technologies (web): used for authentication, preferences, analytics.
• Communications: emails and in-app messages between you and us.

How We Use Information

• Provide and improve the Service (e.g., local feed, comments, voting).
• Personalize content based on your selected location and preferences.
• Ensure safety, security, and integrity (fraud prevention, abuse detection).
• Communicate about changes, support, and policy updates.
• Analytics and Service quality (aggregate insights, performance).
• Legal compliance and enforcement of our terms.

Legal Bases (where applicable)

• Contract: to provide the Service you requested.
• Legitimate Interests: safety, fraud prevention, improvement.
• Consent: location access, certain analytics or marketing.
• Legal Obligation: when required by law.

Sharing of Information

• Service Providers: cloud hosting/storage, analytics, email delivery, content delivery.
• Moderation & Safety: to investigate and address abuse, spam, or legal requests.
• Legal & Compliance: to comply with applicable laws, regulations, or lawful requests.
• Business Transfers: in connection with a merger, acquisition, or asset sale.

We do not sell your personal information.

Location Privacy

• Your precise location is never posted publicly by default.
• You control your location radius, and can update or disable location at any time.
• We may derive approximate area-level signals for content ranking and safety.

Data Retention

• Account data: retained while your account is active.
• Content: retained until you delete it or your account is deleted; residual backups may persist for a limited time.
• Logs/analytics: retained for reasonable periods to ensure security and performance.

Your Choices & Rights

• Access/Update: edit profile and preferences in-app.
• Location Controls: enable/disable and change radius at any time in settings.
• Delete Content: remove your posts/comments individually.
• Delete Account/Data: see Data Deletion Policy for full removal steps.
• Opt-Out: where applicable, you can opt out of certain analytics or notifications.

Children's Privacy

The Service is not intended for children under 13 (or as required by local law). We do not knowingly collect data from children.

International Transfers

Your information may be processed and stored in countries other than your own. We use appropriate safeguards where required.

Security

We use administrative, technical, and organizational measures to protect your information. No system is 100% secure.

Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated via the app or email.

Contact

Email: [email protected]